Sheriff Department

Support & Tickets

Need help? CSRP provides professional, evidence-focused support for server issues, appeals, partnerships, and more.

Open a Ticket

Ticket Categories

01

General Support

General server issues, questions, or concerns.

02

Bot Behavior Issues

Problems with California Systems or other bot behavior.

03

Infraction Appeals

Appeal an infraction with evidence and a concise statement.

04

Ban Appeals

Appeal an in-game ban through the official form.

05

Partnership Requests

Ad exchange or partnership inquiries.

06

Department / Internal

Department issues, internal requests, or role claims.

07

Role / Sticker / Emoji

Requests for roles, stickers, or custom emojis.

08

Staff Application Questions

Questions about the staff application process.

09

Training Issues

Training requests, department training, or role-related issues.

Reporting Server or Bot Issues

For server issue or bot behavior reports, please provide:

What happened
When it happened
Where it happened
Screenshot or video evidence
Steps to reproduce (if applicable)

Infraction Appeals

To appeal an infraction, provide:

Infraction link or ID
Concise statement
Any supporting evidence

Evidence is required for bannable offenses except temp-ban offenses. Include it with the relevant private appeal or support submission.

Ban Appeals

In-game ban appeals must be submitted through the official ban appeal form. Do not submit ban appeals through general support tickets.

In-Game Ban Appeal Form

Discord Server Ban Appeals

Use Circle to appeal a Discord server ban. Department appeals belong in the relevant department’s support tickets.

Discord Ban Appeal Form

Moderation decisions are handled by staff using available evidence and internal review processes. CSRP does not promise outcomes through public pages or automated systems; all sensitive reports are reviewed appropriately.